About the study

Northern Rivers Performing Arts (“NORPA”) is undertaking audience research to understand its audiences and identify opportunities for reaching more people in the future.

This survey is for past attendees of NORPA, including those who haven’t attended an event there recently. We want to hear from people from all backgrounds.

This survey is being delivered by NORPA’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about your views on attending NORPA shows and the organisation in general, as well as your level of interest in attending arts and culture events in future. To help interpret responses, the survey will also as you some questions about your demographic and health information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey (Australia), which complies with the Australian Privacy Act.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

You may also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via Sendinblue (EU) or MailChimp (US) who uphold your privacy rights and comply with international privacy regulations including GDPR. You can read more about the privacy policies here; Checkbox Survey (Australia), Sendinblue (EU) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au