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Privacy Collection Statement for the Australian Ballet and the Australian Ballet School research participants

This page lets you know about the Australian Ballet and Australian Ballet School survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

The Australian Ballet in partnership with the Australian Ballet School are conducting research into participation and career pathways for Australian dancers.

The study aims to better understand dance participation in Australia in the current, post COVID landscape, identify motivations and barriers and investigate how wider and more diverse participation in ballet can be encouraged.

This survey is for current teachers or owners of dance schools in Australia, and past or current dance school students and their parents. We want to hear from people from all backgrounds.

This survey is being delivered by the Australian Ballet and the Australian Ballet School’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about your views on dance in Australia. To help interpret responses, the survey will also ask you some questions about your demographic information, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey (Australia), which complies with the Australian Privacy Act. Once the prize draw is complete, we dispose of the email addresses that were opted into the draw.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

You may also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via Sendinblue (EU) or MailChimp (US) who uphold your privacy rights and comply with international privacy regulations including GDPR. You can read more about the privacy policies here; Checkbox Survey (Australia), Sendinblue (EU) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au


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Privacy Collection Statement for Australian Chamber Orchestra research participants

This page lets you know about the ACO audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

In 2023, the Australian Chamber Orchestra (ACO) is working with Patternmakers to gather new insights about Australian audiences.

This survey represents a landmark research project for the company, which will inspire and inform its work in years to come. Its goal is to reach a broad and diverse audience and remain at the forefront of chamber music internationally.

This survey is for past attendees of the ACO, including those who haven’t attended an ACO event recently. We want to hear from people from all backgrounds.

This survey is being delivered by the ACO’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about your views on attending art exhibitions, as well as your general behaviours and level of interest in attending arts and culture events. To help interpret responses, the survey will also ask you some questions about your demographic and health information, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey (Australia), which complies with the Australian Privacy Act. Once the prize draw is complete, we dispose of the email addresses that were opted into the draw.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

You may also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via Sendinblue (EU) or MailChimp (US) who uphold your privacy rights and comply with international privacy regulations including GDPR. You can read more about the privacy policies here; Checkbox Survey (Australia), Sendinblue (EU) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au


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Privacy Collection Statement for National Gallery of Australia research participants

This page lets you know about the National Gallery of Australia audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Patternmakers is undertaking an evaluation study to understand the impact of the National Gallery of Australia’s (“National Gallery”) exhibition touring program, and identify opportunities for improving the program in future.

This survey is for past attendees of the galleries around Australia (including National Gallery and participating focus venues), including those who haven’t attended an exhibition recently. We want to hear from people from all backgrounds.

This survey is being delivered by the National Gallery’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential. If you elect to share your email address as part of the prize draw, this will not be linked to your responses in any way.

Below, you can read the detailed privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about your views on attending art exhibitions, as well as your general behaviours and level of interest in attending arts and culture events. To help interpret responses, the survey will also as you some questions about your demographic information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous. This is ensured via survey settings which prevent IP addresses being stored.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a respected survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and contact details.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey (Australia), which complies with the Australian Privacy Act. Once the prize draw is complete, we dispose of the email addresses that were opted into the draw.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

You may also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via Sendinblue (EU) or MailChimp (US) who uphold your privacy rights and comply with international privacy regulations including GDPR. You can read more about the privacy policies here; Checkbox Survey (Australia), Sendinblue (EU) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and administering the prize draw in accordance with our company’s overall Privacy Policy and the Prize Draw terms and conditions. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

 

Prize draw terms & conditions:

Eligibility

  • Entry is open to anyone over 16 who has completed the National Gallery of Australia Exhibition Touring Impact Evaluation audience survey in June 2024

  • Employees or immediate family members of employees, associated with the National Gallery of Australia, participating regional galleries or Patternmakers are ineligible to enter. 

Entry

  • The Promotion commences at 01:00AM AEDT 1/6/2024 and entries close at 11:59PM AEDT 30/6/2024 (Promotion Period).

  • To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period.

  • Only one entry per person.

Winning and prize conditions

  • The total value of the prize draw is AUD$600. This includes 3 x $200 Mastercard e-gift cards.

  • The winner will be randomly selected at 12:00pm AEDT on 15/07/2024 at 223 Liverpool Street, Darlinghurst NSW 2010.

  • The winner will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

  • If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.

Further information:

For any further questions, please contact the research organisation at info@thepatternmakers.com.au


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Privacy Collection Statement for NORPA research participants

This page lets you know about the NORPA audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Northern Rivers Performing Arts (“NORPA”) is undertaking audience research to understand its audiences and identify opportunities for reaching more people in the future.

This survey is for past attendees of NORPA, including those who haven’t attended an event there recently. We want to hear from people from all backgrounds.

This survey is being delivered by NORPA’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about your views on attending NORPA shows and the organisation in general, as well as your level of interest in attending arts and culture events in future. To help interpret responses, the survey will also as you some questions about your demographic and health information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey (Australia), which complies with the Australian Privacy Act.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

You may also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via Sendinblue (EU) or MailChimp (US) who uphold your privacy rights and comply with international privacy regulations including GDPR. You can read more about the privacy policies here; Checkbox Survey (Australia), Sendinblue (EU) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au


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Privacy Collection Statement for Sydney Jewish Museum research participants

This page lets you know about the Sydney Jewish Museum audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

The Sydney Jewish Museum is undertaking research to learn more about their audience.

This survey is for past and potential visitors to the Sydney Jewish Museum. We want to hear from people from all backgrounds.

This survey is being administered by the Sydney Jewish Museum’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating in the survey is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

The survey will ask about your experiences attending museums and galleries, including the Sydney Jewish Museum, as well as your interest in different activities. To help interpret responses, the survey will also as you some demographic questions, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected in Web Survey Creator WebSurveyCreator.com, a survey software platform based in Australia. You can read more about Web Survey Creator’s Privacy Policy here.

At no point, will Web Survey Creator ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of identifying information such as IP address.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you can elect to go in the draw for the chance to win a prize. Running a prize helps us motivate participation and hear from a range of people. Your email address will be stored separately from your survey response, so your survey responses will remain anonymous.

If you choose to enter the draw, and click on ‘Click here to enter the prize draw’, you will be taken to a separate, secure platform called Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Prize draw terms & conditions:

Eligibility

Entry is open to anyone over 16 who has completed the Sydney Jewish Museum Visitor Survey in October 2022.

Employees or immediate family members of employees, associated with the Sydney Jewish Museum or Patternmakers are ineligible to enter.

Entry

The Promotion commences at 01:00AM AEDT 21/10/2022 and entries close at 11:59PM AEDT 28/10/2022 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$600. This includes 3 x $200 Mastercard e-gift cards.

The winner will be randomly selected at 12:00pm AEDT on 1/11/2022 at 223 Liverpool Street, Darlinghurst NSW 2010.

The winner will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au


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Privacy Collection Statement for Schwartz Media research participants

This page lets you know about the Schwartz Media audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Schwartz Media is undertaking research to learn more about their audience.

This survey is for Schwartz Media audience members including subscribers to The Saturday Paper, The Monthly and 7am listeners. We want to hear from people from all backgrounds.

This survey is being administered by Schwartz Media’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating in the survey is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

The survey will ask about Schwartz Media’s titles, your news habits and journalism preferences, and your priorities. To help interpret responses, the survey will also as you some demographic questions, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected in Web Survey Creator WebSurveyCreator.com, a survey software platform based in Australia. You can read more about Web Survey Creator’s Privacy Policy here.

At no point, will Web Survey Creator ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of identifying information such as IP address.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you can elect to go in the draw for the chance to win a prize. Running a prize helps us motivate participation and hear from a range of people. Your email address will be stored separately from your survey response, so your survey responses will remain anonymous.

If you choose to enter the draw, and click on the ’Submit’ button, you will be taken to a separate, secure platform called Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

Prize draw terms & conditions:

Eligibility: Entry is open to anyone over 16 who completed the Schwartz Reader Survey in September-October 2022. Employees or immediate family members of employees, associated with Schwartz Media or Patternmakers are ineligible to enter.

Entry: The Promotion commences at 01:00AM AEDT 19/09/2022 and entries close at 11:59PM AEDT 19/10/2022 (Promotion Period). To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. Only one entry per person.

Winning and prize conditions: The total value of the prize draw is AUD$2000. This includes 4 x $500 Mastercard e-gift cards. The winner will be randomly selected at 12:00pm AEDT on 20/10/2022 at 223 Liverpool Street, Darlinghurst NSW 2010. The winner will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.

Further information: For any further questions, please contact us at info@thepatternmakers.com.au.


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Privacy Collection Statement and Information for NGV Visitor Research Participants

Visitor research is being carried out at NGV by Patternmakers and Milicante Consulting to ensure it is delivering the best experiences it can. This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access it.

About the study

Visitor research is being carried out at the National Gallery of Victoria (NGV) by Patternmakers and Milicante Consulting to ensure it is delivering the best experiences it can.

Participation is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Both Patternmakers and our fieldwork partner, Milicante Consulting, respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As Australian research organisations, Patternmakers and Milicante Consulting adhere to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

What personal information about you will be collected?

The survey will ask about your views on NGV and it’s exhibitions and events. To help interpret responses, the survey will also collect some demographic information. If you prefer not to answer demographic questions, you can select ‘Prefer not to say’.

This data will be collected via Web Survey Creator, an Australian online survey platform. All of your information, including any personally identifiable information, will be collected on servers located in Australia.

Please note that at the end of the survey, you will be given the option to go in the draw for the chance to win a prize. If you click next, you will be taken to a separate survey hosted on Web Survey Creator, where you will have the option to enter the draw by providing your email address and name. You will also be asked if you are open to participating in further research on this topic. If you indicate that you are interested, Patternmakers will collect your name and email address for the purpose of contacting you for other research opportunities, such as paid focus groups.

By selecting ‘yes’ you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement. Your email address and other details will be treated as anonymous and confidential. Your email address will only ever be used for research.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Who will Patternmakers disclose your personal information to?

We will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order. 

In the course of conducting our research we may rely on third party service providers to host or store the data we collect, who may be located overseas. The names and locations of those suppliers are:

Microsoft, based in the U.S.

Web Survey Creator, based in Australia.

Milicante Consulting, based in Australia.

Mailchimp, The Rocket Science Group LLC, based in the U.S.

We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with relevant privacy regulations in their jurisdiction, as well as this Privacy Policy.

Questions and complaints

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us using the following contact details:

Operations Manager: info@thepatternmakers.com.au

Terms and conditions for the NGV Visitor Research 23/24 Prize Draw.

Eligibility

Entry is open to anyone over 16 who has completed the NGV Visitor Research Survey between July 2023 and June 2024.

Employees, immediate family members of employees, and employees of any company associated with NGV are ineligible to enter. This includes the research organisation, fieldwork contractor and supporting partners.

Entry

The Promotion commences at 01:00AM AEDT 01/07/2023 and entries close at 11:59PM AEDT 30/06/2024 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered via Web Survey Creator at https://www.websurveycreator.com/.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$499. This includes 1x $499 Apple e-gift card.

The winners will be randomly selected at 12:00pm AEDT on 04/07/2024 at 223 Liverpool Street, Darlinghurst NSW 2010.

Winners will be notified by email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.


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Privacy Collection Statement for Centre for Creativity Survey Respondents

This page lets you know about the Centre for Creativity Feedback Survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the survey

Sydney Opera House’s Centre for Creativity (“Centre for Creativity”) is surveying past attendees for feedback on your experiences. As we begin a new year, the Centre for Creativity is reflecting on the impact of their work, and they'd love to know what you took away.

This survey is being delivered by the Centre for Creativity’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about you about your experiences at the Centre for Creativity and any ideas you might have for the venues’s future. To help interpret responses, the survey will also as you some questions about your demographic information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you choose to enter the draw, and click next, you will be taken to a separate, secure platform called Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

Your email address will be stored separately from your survey response, so your survey responses will remain anonymous.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following contact details:

Jodie Bombardier, Operations Manager: info@thepatternmakers.com.au


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Privacy Collection Statement and Information for ACMI Visitor Research Participants

Visitor research is being carried out at ACMI by Patternmakers and Milicante Consulting to ensure the museum is delivering the best experiences it can. This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access it.

About the study

Visitor research is being carried out at ACMI by Patternmakers and Milicante Consulting to ensure the museum is delivering the best experiences it can.

Participation is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Both Patternmakers and our fieldwork partner, Milicante Consulting, respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

What personal information about you will be collected?

The survey will ask about your views on ACMI and it’s exhibitions and events. To help interpret responses, the survey will also collect some demographic information. If you prefer not to answer demographic questions, you can select ‘Prefer not to say’.

This data will be collected via Web Survey Creator, an Australian online survey platform. All of your information, including any personally identifiable information, will be collected on servers located in Australia.

Please note that at the end of the survey, you will be given the option to go in the draw for the chance to win a prize. If you click next, you will be taken to a separate survey hosted on Web Survey Creator, where you will have the option to enter the draw by providing your email address and name. You will also be asked if you are open to participating in further research on this topic. If you indicate that you are interested, Patternmakers will collect your email address, name and postcode for the purpose of contacting you for other research opportunities, such as paid focus groups.

By selecting ‘yes’ you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. Your email address will only ever be used for research.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Who will Patternmakers disclose your personal information to?

We will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order. 

In the course of conducting our research we may rely on third party service providers to host or store the data we collect, who may be located overseas. The names and locations of those suppliers are:

Microsoft, based in the U.S.

Web Survey Creator, based in Australia.

Milicante Consulting, based in Australia.

Mailchimp, The Rocket Science Group LLC, based in the U.S.

We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with relevant privacy regulations in their jurisdiction, as well as this Privacy Policy.

Questions and complaints

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us using the following contact details:

Sara Mason, Manager, Business Operations: info@thepatternmakers.com.au

Terms and conditions for the ACMI Visitor Research 23/24 Prize Draw.

Eligibility

Entry is open to anyone over 16 who has completed the ACMI Visitor Research Survey from August 2023 to June 2024.

Employees, immediate family members of employees, and employees of any company associated with ACMI are ineligible to enter. This includes the research organisation, fieldwork contractor and supporting partners.

Entry

The Promotion commences at 01:00AM AEDT 1/08/2023 and entries close at 11:59PM AEDT 30/06/2024 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered by Patternmakers via Web Survey Creator at https://www.websurveycreator.com/.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$500. This includes 1x $500 Apple e-gift card.

The winners will be randomly selected at 12:00pm AEDT on 01/07/2024 at 223 Liverpool Street, Darlinghurst NSW 2010.

The prize draw is organised by Patternmakers and winners will be notified by email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.


 
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Privacy Collection Statement and Information for Participants

The Audience Outlook Monitor is being delivered in Australia as a collaboration between arts and culture organisations, and two research organisations, Wolf Brown (USA) and Patternmakers (Aus). This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the information we hold.

About the study

The Audience Outlook Monitor is designed to help artists and cultural organisations adapt to the needs of audiences, in the context of changing conditions presented by the COVID-19 pandemic.

It is being delivered in Australia as a collaboration between arts and culture organisations, and two research organisations, WolfBrown (USA) and Patternmakers Pty Ltd (Australia, ABN 97 627 469 649).

Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here. WolfBrown is an agency based in the USA, which provides market research and consulting support for arts and culture organisations. You can read more about its work here.

The Audience Outlook Monitor is being delivered with support from the Australia Council for the Arts, Creative Victoria, Create NSW, Arts Queensland, Department of the Premier and Cabinet (Arts South Australia), Department of Local Government, Sport and Cultural Industries (DLGSC) WA and artsACT. It is being delivered in collaboration with arts and culture organisations across Australia, who are deploying the survey with a sample of their audience. The results are then being aggregated to provide a national picture of audiences.

If you have received an invitation to complete the survey, it is because an arts/culture organisation values your perspective and the sector is relying on insight from audiences about attending arts and cultural events. You may have also provided your email address at the completion of an Audience Outlook Monitor survey to opt-in to join the Research Participant Database panel.

Participating in the survey is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Contents

Privacy Collection Statement

Introduction

Both WolfBrown and Patternmakers respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from us.

What personal information about you will be collected?

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Policy.

The survey will ask about your views on attending arts and cultural events. To help interpret responses, the survey will also collect some demographic information. It will also ask about your perspective on restrictions related to COVID-19. All demographic and COVID-19 related questions are optional.

This data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address. However, like many websites, the software does track your IP address.

Please note that at the end of the survey, you will be given the option to go in the draw to win a prize. If you click next, you will be taken to a separate, and secure platform SendinBlue (EU) at www.sendinblue.com, where you will have the option to enter the draw by providing your email address. As your email address will be stored separately from your survey response, your responses will remain anonymous and confidential.

You will also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via SendinBlue (EU).

SendinBlue (EU) comply with international privacy regulations including GDPR. You can read more about SendinBlue privacy policy here. Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with this Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Who will Patternmakers disclose your personal information to?

We will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order. 

In the course of conducting our research we may rely on third party service providers to host or store the data we collect who are located overseas. The names and locations of those suppliers are:

Alchemer LLC, based in the U.S.

WolfBrown LLC, based in the U.S.

MailChimp, The Rocket Science Group LLC, based in the U.S.

Microsoft, based in the U.S.

Sendinblue Inc, based in Europe.

We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with relevant privacy regulations in their jurisdiction, as well as this Privacy Policy.

Openness

You have the right to request access to any personal information we hold about you. You can request this information by contacting the Privacy Officer at the details listed below. Where we hold information that you are entitled to access, we will respond to your request in a reasonable time and endeavour to provide you with a suitable range of choices as to how access is provided (e.g, emailing or mailing it to you). A fee may be charged to cover the cost of retrieval. However this fee will not be excessive and will only apply to the facilitation of your request.

If at any time you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it and we will either amend the information or make a record of your comment, as we think appropriate.

Questions and complaints

If you have any questions about this Privacy Policy or believe that we have at any time failed to keep one of our commitments to you to handle your personal information in the manner required by the Privacy Act, the APPs or the Code, then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

We will respond and advise whether we agree with your complaint or not.  If we do not agree, we will provide reasons.  If we do agree, we will advise what (if any) action we consider it appropriate to take in response.  If you are still not satisfied after having contacted us and given us a reasonable time to respond, then we suggest that you contact the Office of the Australian Information Commissioner by:

Phone: 1300 363 992 (local call cost, but calls from mobile and pay phones may incur higher charges). If calling from overseas:+61 2 9284 9749

TTY: 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls)

TIS: Translating and Interpreting Service: 131 450 (If you don’t speak English or English is your second language and you need assistance and ask for the Office of the Australian Information Commissioner)

Post: GPO Box 2999 Canberra ACT 2601

Fax: +61 2 9284 9666

Email: enquiries@oaic.gov.au

Collection statement for Patternmakers website

When visiting Patternmakers’ web site, the site server makes a record of the visit and logs the following information for statistical and administrative purposes:

  • the user’s server address – to consider the users who use the site regularly and tailor the site to their interests and requirements;

  • the date and time of the visit to the site – this is important for identifying the website’s busy times and ensuring maintenance on the site is conducted outside these periods;

  • pages accessed and documents downloaded – this indicates to Patternmakers which pages or documents are most important to users and also helps identify important information that may be difficult to find;

  • duration of the visit – this indicates to us how interesting and informative Patternmakers site is to candidates; the type of browser used – this is important for browser specific coding

  • In order to optimise Patternmakers web site and better understand it’s usage, we collect the visiting domain name or IP address, Computer Operating System, Browser Type and Screen Resolution

A cookie is a piece of information that an Internet web site sends to your browser when you access information at that site. Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). The Patternmakers web site does not use persistent cookies. Upon closing your browser the session cookie set by this web site is destroyed and no Personal Information is maintained which might identify you should you visit our web site at a later date.

Terms and conditions for the Audience Outlook Monitor August 2023 Prize Draw

Eligibility

Entry is open to anyone over 16 who has completed the August 2023 Phase (Phase 9) Audience Outlook Monitor survey.

Employees, immediate family members of employees, and employees of any company associated with the Audience Outlook Monitor are ineligible to enter. This includes the research organisations, supporting partners and participating arts and culture organisations.

Entry

The Promotion commences at 01:00AM AEST 2/8/2023 and entries close at 11:59PM AEST 6/8/2023 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered via SendinBlue (EU) at www.sendinblue.com.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$1,000. This includes 5 x $200 Mastercard e-gift cards.

The winners will be randomly selected at 12:00pm AEDT on 8/8/2023 at 223 Liverpool Street, Darlinghurst NSW 2010.

Winners will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.


 
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University of Melbourne Museums & Collections Visitor Research

Patternmakers is working with the University of Melbourne to conduct visitor research.

Patternmakers is pleased to be working with the University of Melbourne to conduct visitor research at its museums and collections.

Information for participants

If you have been invited to participate in the visitor research survey, your involvement is very much appreciated.

Our team of researchers have worked closely with staff at the University of Melbourne to design a survey to hear from visitors directly. Our goal is to understand what people have taken away from visiting the museum and identify ways to continue improving visitor experiences.

We try to make sure our research is fair and equitable by using incentives and thank you gifts. You can read more about our incentive policy here.

Frequently asked questions

What is this research for?

The University of Melbourne’s Museums and Collections wants to know more about its visitors, to understand what they enjoy the most about their experience and how it can make it even better.

This survey is designed to ask you a few questions about your experience, including what worked well, what didn’t work well, and what you think about Museums and Collections in general.

Who is running this survey?

The survey is being administered by the University of Melbourne, in partnership with research agency, Patternmakers. You can read more about them here: https://www.thepatternmakers.com.au/

How old do I have to be to participate?

You need to be at least 16 years old to participate in this survey.

Is the survey compulsory?

No, the survey is not compulsory, but your input will help the University make its museum and galleries experiences even better for visitors.

Are my responses anonymous?

Your responses to the survey are anonymous and confidential. If you wish to enter the survey prize draw after completing the survey, you’ll be asked to enter your email address. This information is collected in a separate database so your personal information will not be linked to your survey responses. Your email address will not be used for any other purpose.

Who has access to my survey responses?

The survey is being administered via an online platform, SparkChart. The University of Melbourne Museums and Collections staff and the Patternmakers research team are the only people who will have access to your survey responses.

I have more questions. Who do I speak to?

If you have any questions about the study, please contact the University of Melbourne’s Museums & Collections at mglover@unimelb.edu.au or the research agency, Patternmakers at info@thepatternmakers.com.au

Prize draw terms and conditions

Below are the terms and conditions for the prize draw for completed questionnaires.

Eligibility

  • Entry is open to anyone who has completed the University of Melbourne's Museums and Collections Visitor survey in 2022.

  • Employees, immediate family members of employees, and employees of any company associated with the University of Melbourne are ineligible to enter. This includes Patternmakers as the research organisation partnering with the University of Melbourne and University of Melbourne staff.

Entry

  • The Promotion commences at 01:00AM AEDT Thursday 7 April 2022 and entries close at 11:59PM AEST Sunday 19 June 2022 (Promotion Period).

  • To enter, Eligible Entrants must provide their contact details at the end of the survey during the Promotion Period.

  • Only one entry per person.

Winning and prize conditions

  • The total value of the prize draw is AUD$249. This includes 1 x pair Apple AirPod wireless earphones.

  • The winners will be randomly selected at 11:00AM AEST on Tuesday 21 June 2022 at The University of Melbourne, Grattan Street, Parkville, Victoria 3010

  • Winners will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

  • If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.

Further information:

The prize draw is being administered via an online platform SparkChart, survey software hosted in the USA.

To read the University of Melbourne's Privacy Policy, head to: https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy

To stay in touch with the University of Melbourne, head to https://www.unimelb.edu.au/.

For any questions, please contact Margee Glover at mglover@unimelb.edu.au.

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Privacy Collection Statement for Dementia Australia Survey Participants

This page lets you know about the Dementia Australia survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Dementia Australia is working on improving its websites. They have a number of different websites for different purposes and this research is designed to find out how they could work better in future.

This survey is for people living with dementia, their families and friends, healthcare workers and members of the community. We want to hear from people from all backgrounds.

This survey is being delivered by Dementia Australia’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about your views on Dementia Australia’s websites. To help interpret responses, the survey will also as you some questions about your demographic and health information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you choose to enter the draw, and click next, you will be taken to a separate, secure platform called Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

Your email address will be stored separately from your survey response, so your survey responses will remain anonymous.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following contact details:

Jodie Bombardier, Operations Manager: info@thepatternmakers.com.au


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Museum of Australian Democracy (MoAD) Visitor Research

Patternmakers is working with the Museum of Australian Democracy at Old Parliament House (MoAD) to conduct visitor research.

We are pleased to be working with the Australia Council for the Arts to reach a broader range of young audiences in the March 2022 phase of the Audience Outlook Monitor study. More information about the study in Australia is available here.

Frequently Asked Questions for participating organisations

How many

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Privacy Collection Statement and Information for Participants

The Audience Outlook Monitor is being delivered in Australia as a collaboration between arts and culture organisations, and two research organisations, Wolf Brown (USA) and Patternmakers (Aus).

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from us.

About the study

The Audience Outlook Monitor is designed to help artists and cultural organisations adapt to the needs of audiences, in the context of changing conditions presented by the COVID-19 pandemic.

It is being delivered in Australia as a collaboration between arts and culture organisations, and two research organisations, WolfBrown (USA) and Patternmakers Pty Ltd (Australia, ABN 97 627 469 649).

Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here. WolfBrown is an agency based in the USA, which provides market research and consulting support for arts and culture organisations. You can read more about its work here.

The Audience Outlook Monitor is being delivered with support from the Australia Council for the Arts, Creative Victoria, Create NSW, Department of the Premier and Cabinet (Arts SA) and DLGSC (WA). It is being delivered in collaboration with arts and culture organisations across Australia, who are deploying the survey with a sample of their audience. The results are then being aggregated to provide a national picture of audiences.

If you have received an invitation to complete the survey, it is because an arts/culture organisation values your perspective and the sector is relying on insight from audiences about attending arts and cultural events.

Participating is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Both WolfBrown and Patternmakers respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from us.

What personal information about you will be collected?

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Policy.

The survey will ask about your views on attending arts and cultural events. To help interpret responses, the survey will also collect some demographic information. It will also ask about your perspective on restrictions related to COVID-19. All demographic and COVID-19 related questions are optional.

This data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address. However, like many websites, the software does track your IP address.

Please note that at the end of the survey, you will be given the option to go in the draw to win a prize. If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. You will also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain an Audience Outlook database, which you can join to participate in future audience research projects.

Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey and MailChimp (US), which comply with the Australian Privacy Act. You can read more about their privacy policies here; Checkbox Survey (Australia) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with this Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Who will Patternmakers disclose your personal information to?

We will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order. 

In the course of conducting our research we may rely on third party service providers to host or store the data we collect who are located overseas. The names and locations of those suppliers are:

Alchemer LLC, based in the U.S.

WolfBrown LLC, based in the U.S.

MailChimp, The Rocket Science Group LLC, based in the U.S.

Microsoft, based in the U.S.

Checkbox Survey, based in the U.S., data stored on servers hosted in Australia.

We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with relevant privacy regulations in their jurisdiction, as well as this Privacy Policy.

Openness

You have the right to request access to any personal information we hold about you. You can request this information by contacting the Privacy Officer at the details listed below. Where we hold information that you are entitled to access, we will respond to your request in a reasonable time and endeavour to provide you with a suitable range of choices as to how access is provided (e.g, emailing or mailing it to you). A fee may be charged to cover the cost of retrieval. However this fee will not be excessive and will only apply to the facilitation of your request.

If at any time you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it and we will either amend the information or make a record of your comment, as we think appropriate.

Questions and complaints

If you have any questions about this Privacy Policy or believe that we have at any time failed to keep one of our commitments to you to handle your personal information in the manner required by the Privacy Act, the APPs or the Code, then we ask that you contact us immediately using the following contact details:

Jodie Bombardier, Operations Manager: info@thepatternmakers.com.au

We will respond and advise whether we agree with your complaint or not.  If we do not agree, we will provide reasons.  If we do agree, we will advise what (if any) action we consider it appropriate to take in response.  If you are still not satisfied after having contacted us and given us a reasonable time to respond, then we suggest that you contact the Office of the Australian Information Commissioner by:

Phone: 1300 363 992 (local call cost, but calls from mobile and pay phones may incur higher charges). If calling from overseas:+61 2 9284 9749

TTY: 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls)

TIS: Translating and Interpreting Service: 131 450 (If you don’t speak English or English is your second language and you need assistance and ask for the Office of the Australian Information Commissioner)

Post: GPO Box 2999 Canberra ACT 2601

Fax: +61 2 9284 9666

Email: enquiries@oaic.gov.au

Collection statement for Patternmakers website

When visiting Patternmakers’ web site, the site server makes a record of the visit and logs the following information for statistical and administrative purposes:

  • the user’s server address – to consider the users who use the site regularly and tailor the site to their interests and requirements;

  • the date and time of the visit to the site – this is important for identifying the website’s busy times and ensuring maintenance on the site is conducted outside these periods;

  • pages accessed and documents downloaded – this indicates to Patternmakers which pages or documents are most important to users and also helps identify important information that may be difficult to find;

  • duration of the visit – this indicates to us how interesting and informative Patternmakers site is to candidates; the type of browser used – this is important for browser specific coding

  • In order to optimise Patternmakers web site and better understand it’s usage, we collect the visiting domain name or IP address, Computer Operating System, Browser Type and Screen Resolution

A cookie is a piece of information that an Internet web site sends to your browser when you access information at that site. Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). The Patternmakers web site does not use persistent cookies. Upon closing your browser the session cookie set by this web site is destroyed and no Personal Information is maintained which might identify you should you visit our web site at a later date.

Terms and conditions for the Audience Outlook Monitor March 2022 Prize Draw

Eligibility

Entry is open to anyone over 18 who has completed the Phase 7 Audience Outlook Monitor survey in March 2022.

Employees, immediate family members of employees, and employees of any company associated with the Audience Outlook Monitor are ineligible to enter. This includes the research organisations, supporting partners and participating arts and culture organisations.

Entry

The Promotion commences at 01:00AM AEDT 9/3/2022 and entries close at 11:59PM AEDT 13/3/2022 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered via Checkbox Survey at www.checkbox.com.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$1,000. This includes 5 x $200 Mastercard e-gift cards.

The winners will be randomly selected at 12:00pm AEDT on 15/3/2022 at 223 Liverpool Street, Darlinghurst NSW 2010.

Winners will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.


 
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Evaluation of MCA Art Parcels

Patternmakers is working with the Museum of Contemporary Art, Australia (MCA) to evaluate its 2021 Art Parcels.

We are pleased to be working with the MCA to evaluate their 2021 Art Parcel program.

Designed especially for the NSW Government’s Creative Kids vouchers, the MCA Art Parcel is for primary school children in NSW to use at home with their families. It includes a range of art making activities, including instructions and art materials. The 2021 Art Parcel has been produced in collaboration with MCA Collection artist Raquel Ormella.

Information for participants

If you have been invited to participate in the evaluation, your involvement is very much appreciated.

Our team of researchers have worked closely with staff at the MCA to design a series of research activities to gather a range of different perspectives. Our goal is to understand the impact of the Art Parcels for children and families in NSW - and identify ways to continue improving MCA programs for kids and families.

We try to make sure our research is fair and equitable by using incentives and thank you gifts. You can read more about our incentive policy here.

Below are the terms and conditions for the prize draw for completed questionnaires.

  • One entry per child

  • Entries are not permitted from MCA staff members

  • The prize draw will be drawn on 30 November 2021 and winners will be notified by phone or email

  • If the winner does not accept their prize within one week, the prize will be redrawn until a winner is found

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Survey questions in the Audience Outlook Monitor Survey

Access a copy of the questions contained in the Australian Audience Outlook Monitor Survey for Phase 1 & 2. Phase 3 & 4 questions coming soon.

The survey questions used in the Audience Outlook Monitor are available for download

The questions were developed by US research agency WolfBrown, with input from Australian research partner Patternmakers, supporting partners Australia Council for the Arts and state arts agencies around Australia, along with a range of partners internationally.

The questionnaire was tested in a series of focus groups with arts managers and audience members in Australia and the USA. It was piloted in the USA with a database of audience members, before being rolled out in Australia.

Background

Made possible with support from the Australia Council for the Arts, and state arts agencies around Australia, the Audience Outlook Monitor is a tracking study of audience sentiments during the pandemic.

Over 120 organisations are participating by sending a survey to a sample of their audience. This data is being collated and aggregated in a cross-sector dashboard that will be available to everyone in the sector.

Read more information about the methodology.

Where can I go for further information?

To be the first to hear of future announcements about the study, subscribe by entering your email address below. You can also opt in to Patternmakers’ regular Culture Insight & Innovation Updates, which cover research, tools and resources from around the world.

If you have a question about the study, or an idea to share, please contact us at info@thepatternmakers.com.au.


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About the Author

Tandi Palmer Williams
Managing Director

Tandi is Founder and Managing Director of Patternmakers. She’s an arts research specialist and leader of the agency’s research projects.

 
 

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Details of the Audience Outlook Monitor in Australia

The Audience Outlook Monitor is underway in Australia. It’s one of the largest collaborative data gathering exercises ever undertaken. Here’s how it works exactly - and how you can access the results.

The Audience Outlook Monitor is a collaborative study of arts audiences, designed to help guide decisions about programming events in the context of the COVID-19 pandemic.

The Audience Outlook Monitor is made possible with support from the Australia Council for the Arts, and state arts agencies around Australia.

Over 120 organisations are participating by sending a survey to a sample of their audience. This data is being collated and aggregated in a cross-sector dashboard that is available to everyone in the sector.

Who has participated and why?

The participating organisations were invited in consultation with our supporting partners. Rather than ask every organisation around the country to participate, our approach was to select a sample of organisations from each state/territory, and get a balance of regions, artforms, types and sizes.

Selected organisations needed to have a minimum number of audience members in their database to participate, so that there would be stability in the cohort across the study.

Our team liaised directly with the participating organisations to help them extract a random sample of audience members from their database, and set up the survey invitation as an email campaign.

You can download a list of the 2022 participating organisations here and the 2021 participating organisations here.

Are the findings nationally representative?

This is not a study of the general population. It is designed to deeply understand a particular segment of the population: those who attend arts and culture events like concerts, festivals, museums, galleries, author talks and art workshops.

The data was collected from recent attendees of participating organisations. The findings are reflective of the databases of arts and culture organisations.

The findings provide a large dataset for analysis that enables us to breakdown the findings at the State/Territory level, and filter by different artforms.

Will participating organisations see their own data?

In Australia, the Audience Outlook Monitor has been designed as a cross-sector collaborative study that will be available to all, including independent artists and organisations without large audience databases.

Individual respondents and organisations will not be identified in the dashboard. However, it will be possible to filter the data to access a detailed picture of different artforms, regions and demographic segments. Combining the data in this way allows us to more clearly identify trends affecting different parts of the sector.

While individual organisations won’t be identified in the dashboard, participating organisations can register their interest to access a de-identified CSV file showing the results collected from their specific sample of audience members.

Is international benchmarking possible?

Our research partner WolfBrown is spearheading an international effort to monitor audiences’ readiness to attend arts and cultural programs.

To stay in touch with news about the international study, you can visit the global Audience Outlook Monitor homepage, and register to receive updates from WolfBrown.

How will the results be shared?

The findings will be available here on the Patternmakers website, and on the websites of supporting partners. Participating organisations will be directly notified.

We will be publishing Snapshot Reports and Fact Sheets, illuminating key topics within the findings.

State snapshots will be distributed by supporting partners in each jurisdiction.

Where can I go for further information?

To be the first to hear of future announcements about the study, subscribe by entering your email address below. You can also opt in to Patternmakers’ regular Culture Insight & Innovation Updates, which cover research, tools and resources from around the world.

If you have a question or an idea to share regarding this data, please contact us at info@thepatternmakers.com.au.


Tandi_HexagonProfilePic.png

About the Author

Tandi Palmer Williams
Managing Director

Tandi is Founder and Managing Director of Patternmakers. She’s an arts research specialist and leader of the agency’s research projects.

 
 

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The role of evaluation: a Patternmakers internship

As part of her internship with Patternmakers, Bianca Mulet is undertaking a research project into the role of evaluation in the arts and culture sector. Bianca is a UTS student studying a Bachelor of Arts in Communication with a major in Social Inquiry (Social and political sciences).

This winter we have hosted our first intern, Bianca Mulet. Bianca is a talented UTS student studying a Bachelor of Arts in Communication with a major in Social Inquiry (Social and political sciences). As part of her internship with us she is undertaking a research project into the role of evaluation in the arts and culture sector. 

Her project involves a series of interviews with arts sector leaders, policy makers and researchers. She'll be publishing the results on this website before the end of 2018 (sign up to the newsletter below to make sure you hear about the findings).

The project

Bianca aims to investigate to what extent evaluation is impacting the arts and culture sector, and how it can strengthen the work of an arts organisation. 

Her research will also provide an evaluation of Patternmakers’ work with past clients like the Museum of Contemporary Art, Australian Theatre for Young People and the Australia Council for the Arts.

Background

Data is now regarded as this century’s driving commodity, generating enormous shifts in science, business, economics, media and politics. While data and technological advancements have made us fluent in online shopping, social networking and entertainment, Bianca's interest lies in how data is reshaping the way we access, interact with and make meaning out of art and culture.

Methodology

The primary research method Bianca will employ is one-on-one interviews with arts leaders, researchers and policy makers.

Bianca is exploring the following questions in her interviews:

  • What is the impact of engaging in research, data analysis and evaluation?

  • How has Patternmakers’ process of research and evaluation aided in meeting the outcomes of creative projects?

  • What social, cultural or political issues have arisen from the gathering, interpreting and recording of data? How does this have the potential to inform policy making?

Background research on the topic will inform the interview questions and provide the groundwork for eventual thematic analysis. Bianca will gather secondary data from news outlets, industry publications, blogs and academic dissertations to broaden my understanding of the issue through economic, political, social and/or cultural frameworks. 

Stay tuned

We're excited to be hosting Bianca and supporting her research on this important topic. We look forward to sharing the results of Bianca's research project once complete.


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About the Author

Penny Cannan
Communications and Business Administrator

Penny has a background in Art and Design, Communications, Brand Identity and Project Management.

 
 

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