Patternmakers 18/9/23 Patternmakers 18/9/23

Privacy Collection Statement for the Australian Ballet and the Australian Ballet School research participants

This page lets you know about the Australian Ballet and Australian Ballet School survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

The Australian Ballet in partnership with the Australian Ballet School are conducting research into participation and career pathways for Australian dancers.

The study aims to better understand dance participation in Australia in the current, post COVID landscape, identify motivations and barriers and investigate how wider and more diverse participation in ballet can be encouraged.

This survey is for current teachers or owners of dance schools in Australia, and past or current dance school students and their parents. We want to hear from people from all backgrounds.

This survey is being delivered by the Australian Ballet and the Australian Ballet School’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Patternmakers respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

On the first page of the survey, you will be presented with a privacy statement. By clicking ‘Next’ to Start the survey, you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement.

The survey will ask about your views on dance in Australia. To help interpret responses, the survey will also ask you some questions about your demographic information, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey (Australia), which complies with the Australian Privacy Act. Once the prize draw is complete, we dispose of the email addresses that were opted into the draw.

Checkbox Survey data is stored securely on servers hosted in Australia. You can read more about Checkbox Privacy Policy here: www.checkbox.com/privacy_policy/ and their data hosting in AWS centres here.

You may also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via Sendinblue (EU) or MailChimp (US) who uphold your privacy rights and comply with international privacy regulations including GDPR. You can read more about the privacy policies here; Checkbox Survey (Australia), Sendinblue (EU) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

Patternmakers 2/8/23 Patternmakers 2/8/23

Why we created the Culture Panel, and what it means for Australian culture

Why we created the Culture Panel, and what it offers.

We share the story of the Panel, and how it came to be.

In 2023, we’ve formalised the Culture Panel, as a database of Australians willing to participate in research about culture, creativity and community. It is founded on the belief that when audiences and culture organisations work together, good things happen.

How did it begin?

At Patternmakers, we’ve been working on research dedicated to culture, creative and community sectors for seven years now. In that time, we’ve heard from over 100,000 participants (crazy huh?), gathering their views, experiences and insights to help make Australian culture and communities stronger.

But it was during the pandemic that we realised there was a new way for us to be working…

Why research is valuable for audiences

In the pandemic, it really hit home that many audiences want to see arts and culture thrive in their communities. They’re willing to contribute time and complete surveys. In fact, many people get a buzz out of being asked. They like helping out - and seeing the questions that arts organisations are asking.

Feedback and input from Australian audiences helps artists, cultural organisations and community causes make better decisions. It improves people’s experiences at projects and events, it helps venues improve their accessibility, and it ensures that every Australian has access to quality cultural experiences.

Why the Culture Panel

Initially, we wanted to keep in touch with past respondents, in case further research was needed, or we wanted to dive deeper into a topic.

Our goal was to provide a way for audiences to opt-in to being contacted - and for artists and organisations to have a way to find research participants.

In 2023, we decided to formalise the Culture Panel to make research easier, more transparent and better quality for all involved.

Those who have been following our work might notice that our process for opting in now has a lot more detail, so audiences can make informed decisions about whether they want to participate.

What is it being used for?

Thousands of Australians are already participating in research through the panel, on topics like:

How cost-of-living pressures are affecting audiences attendance at events
Exhibition ideas at major cultural institutions
Barriers to audience participation in digital theatre and performance
How performing arts organisations can best connect with potential attendees.

What makes research worthwhile

We’re committed to research that adds value. We’re conscious that the way we approach research is important, and we want the experience to strengthen relationships that audiences have with artists and cultural organisations. This is why we…

Keep surveys as short and sweet as possible - ensuring that most people complete them in 10 minutes or less
Incentivise participants with generous incentives that reflect the time and expertise shared
Share the results of research with people who participated, including what changes are being made as a result of the findings
Continually strengthen our systems for data protection and privacy, and minimise storage of personally identifiable information.

Our hopes for the panel are that it provides value to both audiences and cultural organisations, improves Australian cultural research, and ultimately contributes to a more vibrant culture sector in Australia.

If you have questions or suggestions, we’d love to hear from you at info@thepatternmakers.com.au

Learn more About the Culture panel

Haven’t yet joined?

If you attend events like concerts, festivals or exhibitions, and you’re willing to participate in research once in a while, The Culture Panel is for you.

Click the button below to join, and hear about the latest research research opportunities, like surveys or focus groups. As well as the warm, fuzzy feeling of supporting the arts and the satisfaction of having your voice heard, you’ll also be in the running for some great incentives (more on that below!).

JOIN NOW

Image Credit: Missy Husband, Adelaide Fringe Festival 2023. Courtesy of Adelaide Fringe.

Patternmakers 17/7/23 Patternmakers 17/7/23

Privacy Collection Statement for Australian Chamber Orchestra research participants

This page lets you know about the ACO audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

In 2023, the Australian Chamber Orchestra (ACO) is working with Patternmakers to gather new insights about Australian audiences.

This survey represents a landmark research project for the company, which will inspire and inform its work in years to come. Its goal is to reach a broad and diverse audience and remain at the forefront of chamber music internationally.

This survey is for past attendees of the ACO, including those who haven’t attended an ACO event recently. We want to hear from people from all backgrounds.

This survey is being delivered by the ACO’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

The survey will ask about your views on attending art exhibitions, as well as your general behaviours and level of interest in attending arts and culture events. To help interpret responses, the survey will also ask you some questions about your demographic and health information, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

Patternmakers 1/6/23 Patternmakers 1/6/23

Privacy Collection Statement for National Gallery of Australia research participants

This page lets you know about the National Gallery of Australia audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Patternmakers is undertaking an evaluation study to understand the impact of the National Gallery of Australia’s (“National Gallery”) exhibition touring program, and identify opportunities for improving the program in future.

This survey is for past attendees of the galleries around Australia (including National Gallery and participating focus venues), including those who haven’t attended an exhibition recently. We want to hear from people from all backgrounds.

This survey is being delivered by the National Gallery’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential. If you elect to share your email address as part of the prize draw, this will not be linked to your responses in any way.

Below, you can read the detailed privacy collection statement for the study.

Privacy collection statement

Introduction

The survey will ask about your views on attending art exhibitions, as well as your general behaviours and level of interest in attending arts and culture events. To help interpret responses, the survey will also as you some questions about your demographic information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous. This is ensured via survey settings which prevent IP addresses being stored.

This anonymous data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a respected survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and contact details.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and administering the prize draw in accordance with our company’s overall Privacy Policy and the Prize Draw terms and conditions. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

Prize draw terms & conditions:

Eligibility

Entry is open to anyone over 16 who has completed the National Gallery of Australia Exhibition Touring Impact Evaluation audience survey in June 2024
Employees or immediate family members of employees, associated with the National Gallery of Australia, participating regional galleries or Patternmakers are ineligible to enter.

Entry

The Promotion commences at 01:00AM AEDT 1/6/2024 and entries close at 11:59PM AEDT 30/6/2024 (Promotion Period).
To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period.
Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$600. This includes 3 x $200 Mastercard e-gift cards.
The winner will be randomly selected at 12:00pm AEDT on 15/07/2024 at 223 Liverpool Street, Darlinghurst NSW 2010.
The winner will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.
If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.

Further information:

For any further questions, please contact the research organisation at info@thepatternmakers.com.au

Patternmakers 29/11/22 Patternmakers 29/11/22

Join Patternmakers

We are looking for a Business Administrator to join the Patternmakers team in the new year to assist us with the smooth running of the business, managing all administration and finance processes, supporting business operations and managing business risks.

Business Administrator

We are looking for a Business Administrator to support the Patternmakers team in the smooth running of the business, managing all administration and finance processes, supporting business operations and managing business risks.

We would love to meet someone with business administrator experience who enjoys working independently, using their initiative, sharing ideas and has a focus on continuous improvement.

Patternmakers is Australia's research agency dedicated to culture, creativity and community. The team works with major cultural institutions, government agencies, creative businesses and non-profit organisations to reach new audiences, secure support and grow their impact.

The role is highly flexible and can be partially undertaken from your own home or workspace, though you will need to attend regular team meetings online and face-to-face.

We are offering the right candidate a permanent part-time role, with potential to extend or expand. The contract will be for 23 hours per week (equivalent of 3 days), ideally spread across four or five days. Choose the hours that work for you - morning, noon or night.

We will provide the online software applications you require for your role and systems/process training.

We are a fully flexible, mobile team who work from home - and welcome applications from people of all backgrounds.

If you would like to apply for this role please email your resume and a cover letter telling us how your experience, approach and goals suit the role.

Submit your application on Indeed here.

Applications close on Thursday 8 December at 5.00pm AEDT.

About the Author

Tandi Palmer Williams
Managing Director

Tandi is Founder and Managing Director of Patternmakers. She’s an arts research specialist and leader of the agency’s research projects.

Past posts on this blog

Patternmakers 20/10/22 Patternmakers 20/10/22

Join Patternmakers

We are looking for an experienced leader to join the Patternmakers team in a Manager capacity to assist us with research and insights.

Manager, Research and Insights

An exciting opportunity to join the brilliant team at Patternmakers in the newly created role of Manager, Research and Insights.

This role oversees projects, leads the team of Research Analysts, facilitates client meetings and workshops and ensures the integrity of outputs relating to research and analytical insights.

It is the perfect role for someone who loves to collaborate, work in a flexible and well paced environment with an interest in building teams, business and diversifying the client and income base.

A key senior leadership position, this role can be based from home (70%) and in person (30%) with flexible working arrangements. The 30% will take place primarily in Sydney and Melbourne (majority of clients are based here) and for quarterly retreats and as negotiated, at HQ in Sydney.

For the Position Description, please see here.

For a confidential discussion or more information, please contact Recruitment Lead, Jade Lillie on hello@jadelillie.com

To apply, please email Jade with your CV and cover letter (maximum two pages) outlining your suitability for the role and using subject line: Pattermakers: EOI - Manager, Research and Insights.

Applications close on Friday 25 November at 12.00pm AEDT.

About the Author

Tandi Palmer Williams
Managing Director

Tandi is Founder and Managing Director of Patternmakers. She’s an arts research specialist and leader of the agency’s research projects.

Past posts on this blog

Patternmakers 30/9/22 Patternmakers 30/9/22

Privacy Collection Statement for NORPA research participants

This page lets you know about the NORPA audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Northern Rivers Performing Arts (“NORPA”) is undertaking audience research to understand its audiences and identify opportunities for reaching more people in the future.

This survey is for past attendees of NORPA, including those who haven’t attended an event there recently. We want to hear from people from all backgrounds.

This survey is being delivered by NORPA’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

The survey will ask about your views on attending NORPA shows and the organisation in general, as well as your level of interest in attending arts and culture events in future. To help interpret responses, the survey will also as you some questions about your demographic and health information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

Patternmakers 14/9/22 Patternmakers 14/9/22

Privacy Collection Statement for Sydney Jewish Museum research participants

This page lets you know about the Sydney Jewish Museum audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

The Sydney Jewish Museum is undertaking research to learn more about their audience.

This survey is for past and potential visitors to the Sydney Jewish Museum. We want to hear from people from all backgrounds.

This survey is being administered by the Sydney Jewish Museum’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating in the survey is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

The survey will ask about your experiences attending museums and galleries, including the Sydney Jewish Museum, as well as your interest in different activities. To help interpret responses, the survey will also as you some demographic questions, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected in Web Survey Creator WebSurveyCreator.com, a survey software platform based in Australia. You can read more about Web Survey Creator’s Privacy Policy here.

At no point, will Web Survey Creator ask for your name, phone number or email address or any personally identifiable information. Please take care in your written answers that you don’t provide personalised information.

The survey is set up to stop the storage of identifying information such as IP address.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you can elect to go in the draw for the chance to win a prize. Running a prize helps us motivate participation and hear from a range of people. Your email address will be stored separately from your survey response, so your survey responses will remain anonymous.

If you choose to enter the draw, and click on ‘Click here to enter the prize draw’, you will be taken to a separate, secure platform called Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Prize draw terms & conditions:

Eligibility

Entry is open to anyone over 16 who has completed the Sydney Jewish Museum Visitor Survey in October 2022.

Employees or immediate family members of employees, associated with the Sydney Jewish Museum or Patternmakers are ineligible to enter.

Entry

The Promotion commences at 01:00AM AEDT 21/10/2022 and entries close at 11:59PM AEDT 28/10/2022 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$600. This includes 3 x $200 Mastercard e-gift cards.

The winner will be randomly selected at 12:00pm AEDT on 1/11/2022 at 223 Liverpool Street, Darlinghurst NSW 2010.

The winner will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

Patternmakers 8/9/22 Patternmakers 8/9/22

Privacy Collection Statement for Schwartz Media research participants

This page lets you know about the Schwartz Media audience survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Schwartz Media is undertaking research to learn more about their audience.

This survey is for Schwartz Media audience members including subscribers to The Saturday Paper, The Monthly and 7am listeners. We want to hear from people from all backgrounds.

This survey is being administered by Schwartz Media’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating in the survey is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

The survey will ask about Schwartz Media’s titles, your news habits and journalism preferences, and your priorities. To help interpret responses, the survey will also as you some demographic questions, however it will not ask for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

This anonymous data will be collected in Web Survey Creator WebSurveyCreator.com, a survey software platform based in Australia. You can read more about Web Survey Creator’s Privacy Policy here.

The survey is set up to stop the storage of identifying information such as IP address.

If the survey is anonymous, how will I enter the prize draw?

If you choose to enter the draw, and click on the ’Submit’ button, you will be taken to a separate, secure platform called Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

Prize draw terms & conditions:

Eligibility: Entry is open to anyone over 16 who completed the Schwartz Reader Survey in September-October 2022. Employees or immediate family members of employees, associated with Schwartz Media or Patternmakers are ineligible to enter.

Entry: The Promotion commences at 01:00AM AEDT 19/09/2022 and entries close at 11:59PM AEDT 19/10/2022 (Promotion Period). To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. Only one entry per person.

Winning and prize conditions: The total value of the prize draw is AUD$2000. This includes 4 x $500 Mastercard e-gift cards. The winner will be randomly selected at 12:00pm AEDT on 20/10/2022 at 223 Liverpool Street, Darlinghurst NSW 2010. The winner will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

Further information: For any further questions, please contact us at info@thepatternmakers.com.au.

Patternmakers 29/8/22 Patternmakers 29/8/22

Privacy Collection Statement and Information for NGV Visitor Research Participants

Visitor research is being carried out at NGV by Patternmakers and Milicante Consulting to ensure it is delivering the best experiences it can. This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access it.

About the study

Visitor research is being carried out at the National Gallery of Victoria (NGV) by Patternmakers and Milicante Consulting to ensure it is delivering the best experiences it can.

Participation is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Both Patternmakers and our fieldwork partner, Milicante Consulting, respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As Australian research organisations, Patternmakers and Milicante Consulting adhere to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

What personal information about you will be collected?

The survey will ask about your views on NGV and it’s exhibitions and events. To help interpret responses, the survey will also collect some demographic information. If you prefer not to answer demographic questions, you can select ‘Prefer not to say’.

This data will be collected via Web Survey Creator, an Australian online survey platform. All of your information, including any personally identifiable information, will be collected on servers located in Australia.

Please note that at the end of the survey, you will be given the option to go in the draw for the chance to win a prize. If you click next, you will be taken to a separate survey hosted on Web Survey Creator, where you will have the option to enter the draw by providing your email address and name. You will also be asked if you are open to participating in further research on this topic. If you indicate that you are interested, Patternmakers will collect your name and email address for the purpose of contacting you for other research opportunities, such as paid focus groups.

By selecting ‘yes’ you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement. Your email address and other details will be treated as anonymous and confidential. Your email address will only ever be used for research.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

Who will Patternmakers disclose your personal information to?

We will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order.

In the course of conducting our research we may rely on third party service providers to host or store the data we collect, who may be located overseas. The names and locations of those suppliers are:

Microsoft, based in the U.S.

Web Survey Creator, based in Australia.

Milicante Consulting, based in Australia.

Mailchimp, The Rocket Science Group LLC, based in the U.S.

We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with relevant privacy regulations in their jurisdiction, as well as this Privacy Policy.

Questions and complaints

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us using the following contact details:

Operations Manager: info@thepatternmakers.com.au

Terms and conditions for the NGV Visitor Research 23/24 Prize Draw.

Eligibility

Entry is open to anyone over 16 who has completed the NGV Visitor Research Survey between July 2023 and June 2024.

Employees, immediate family members of employees, and employees of any company associated with NGV are ineligible to enter. This includes the research organisation, fieldwork contractor and supporting partners.

Entry

The Promotion commences at 01:00AM AEDT 01/07/2023 and entries close at 11:59PM AEDT 30/06/2024 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered via Web Survey Creator at https://www.websurveycreator.com/.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$499. This includes 1x $499 Apple e-gift card.

The winners will be randomly selected at 12:00pm AEDT on 04/07/2024 at 223 Liverpool Street, Darlinghurst NSW 2010.

Winners will be notified by email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

Patternmakers 19/8/22 Patternmakers 19/8/22

Privacy Collection Statement for Centre for Creativity Survey Respondents

This page lets you know about the Centre for Creativity Feedback Survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the survey

Sydney Opera House’s Centre for Creativity (“Centre for Creativity”) is surveying past attendees for feedback on your experiences. As we begin a new year, the Centre for Creativity is reflecting on the impact of their work, and they'd love to know what you took away.

This survey is being delivered by the Centre for Creativity’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

The survey will ask about you about your experiences at the Centre for Creativity and any ideas you might have for the venues’s future. To help interpret responses, the survey will also as you some questions about your demographic information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

If you choose to enter the draw, and click next, you will be taken to a separate, secure platform called Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address.

Your email address will be stored separately from your survey response, so your survey responses will remain anonymous.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following contact details:

Jodie Bombardier, Operations Manager: info@thepatternmakers.com.au

Patternmakers 10/8/22 Patternmakers 10/8/22

Privacy Collection Statement and Information for ACMI Visitor Research Participants

Visitor research is being carried out at ACMI by Patternmakers and Milicante Consulting to ensure the museum is delivering the best experiences it can. This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access it.

About the study

Visitor research is being carried out at ACMI by Patternmakers and Milicante Consulting to ensure the museum is delivering the best experiences it can.

Privacy collection statement

Introduction

Both Patternmakers and our fieldwork partner, Milicante Consulting, respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

What personal information about you will be collected?

The survey will ask about your views on ACMI and it’s exhibitions and events. To help interpret responses, the survey will also collect some demographic information. If you prefer not to answer demographic questions, you can select ‘Prefer not to say’.

Please note that at the end of the survey, you will be given the option to go in the draw for the chance to win a prize. If you click next, you will be taken to a separate survey hosted on Web Survey Creator, where you will have the option to enter the draw by providing your email address and name. You will also be asked if you are open to participating in further research on this topic. If you indicate that you are interested, Patternmakers will collect your email address, name and postcode for the purpose of contacting you for other research opportunities, such as paid focus groups.

By selecting ‘yes’ you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. Your email address will only ever be used for research.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

Who will Patternmakers disclose your personal information to?

Microsoft, based in the U.S.

Web Survey Creator, based in Australia.

Milicante Consulting, based in Australia.

Mailchimp, The Rocket Science Group LLC, based in the U.S.

Questions and complaints

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us using the following contact details:

Sara Mason, Manager, Business Operations: info@thepatternmakers.com.au

Terms and conditions for the ACMI Visitor Research 23/24 Prize Draw.

Eligibility

Entry is open to anyone over 16 who has completed the ACMI Visitor Research Survey from August 2023 to June 2024.

Employees, immediate family members of employees, and employees of any company associated with ACMI are ineligible to enter. This includes the research organisation, fieldwork contractor and supporting partners.

Entry

The Promotion commences at 01:00AM AEDT 1/08/2023 and entries close at 11:59PM AEDT 30/06/2024 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered by Patternmakers via Web Survey Creator at https://www.websurveycreator.com/.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$500. This includes 1x $500 Apple e-gift card.

The winners will be randomly selected at 12:00pm AEDT on 01/07/2024 at 223 Liverpool Street, Darlinghurst NSW 2010.

The prize draw is organised by Patternmakers and winners will be notified by email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

Patternmakers 9/8/22 Patternmakers 9/8/22

Privacy Collection Statement and Information for Participants

The Audience Outlook Monitor is being delivered in Australia as a collaboration between arts and culture organisations, and two research organisations, Wolf Brown (USA) and Patternmakers (Aus). This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the information we hold.

About the study

The Audience Outlook Monitor is designed to help artists and cultural organisations adapt to the needs of audiences, in the context of changing conditions presented by the COVID-19 pandemic.

It is being delivered in Australia as a collaboration between arts and culture organisations, and two research organisations, WolfBrown (USA) and Patternmakers Pty Ltd (Australia, ABN 97 627 469 649).

Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here. WolfBrown is an agency based in the USA, which provides market research and consulting support for arts and culture organisations. You can read more about its work here.

The Audience Outlook Monitor is being delivered with support from the Australia Council for the Arts, Creative Victoria, Create NSW, Arts Queensland, Department of the Premier and Cabinet (Arts South Australia), Department of Local Government, Sport and Cultural Industries (DLGSC) WA and artsACT. It is being delivered in collaboration with arts and culture organisations across Australia, who are deploying the survey with a sample of their audience. The results are then being aggregated to provide a national picture of audiences.

If you have received an invitation to complete the survey, it is because an arts/culture organisation values your perspective and the sector is relying on insight from audiences about attending arts and cultural events. You may have also provided your email address at the completion of an Audience Outlook Monitor survey to opt-in to join the Research Participant Database panel.

Participating in the survey is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Privacy Collection Statement

Introduction

Both WolfBrown and Patternmakers respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from us.

What personal information about you will be collected?

The survey will ask about your views on attending arts and cultural events. To help interpret responses, the survey will also collect some demographic information. It will also ask about your perspective on restrictions related to COVID-19. All demographic and COVID-19 related questions are optional.

This data will be collected and stored offshore via Alchemer (formerly SurveyGizmo) at www.alchemer.com, a well-known survey software platform based in the USA. Alchemer LLC is committed to complying with international regulations including GDPR. You can read more about Alchemers’ Privacy Policy here www.alchemer.com/privacy.

At no point, will Alchemer ask for your name, phone number or email address. However, like many websites, the software does track your IP address.

Please note that at the end of the survey, you will be given the option to go in the draw to win a prize. If you click next, you will be taken to a separate, and secure platform SendinBlue (EU) at www.sendinblue.com, where you will have the option to enter the draw by providing your email address. As your email address will be stored separately from your survey response, your responses will remain anonymous and confidential.

You will also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain a Research Participant Database, which you can join to participate in future audience research projects. Communications will be sent to your email via SendinBlue (EU).

SendinBlue (EU) comply with international privacy regulations including GDPR. You can read more about SendinBlue privacy policy here. Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with this Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

Who will Patternmakers disclose your personal information to?

In the course of conducting our research we may rely on third party service providers to host or store the data we collect who are located overseas. The names and locations of those suppliers are:

Alchemer LLC, based in the U.S.

WolfBrown LLC, based in the U.S.

MailChimp, The Rocket Science Group LLC, based in the U.S.

Microsoft, based in the U.S.

Sendinblue Inc, based in Europe.

Openness

You have the right to request access to any personal information we hold about you. You can request this information by contacting the Privacy Officer at the details listed below. Where we hold information that you are entitled to access, we will respond to your request in a reasonable time and endeavour to provide you with a suitable range of choices as to how access is provided (e.g, emailing or mailing it to you). A fee may be charged to cover the cost of retrieval. However this fee will not be excessive and will only apply to the facilitation of your request.

If at any time you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it and we will either amend the information or make a record of your comment, as we think appropriate.

Questions and complaints

If you have any questions about this Privacy Policy or believe that we have at any time failed to keep one of our commitments to you to handle your personal information in the manner required by the Privacy Act, the APPs or the Code, then we ask that you contact us immediately using the following email: info@thepatternmakers.com.au

We will respond and advise whether we agree with your complaint or not. If we do not agree, we will provide reasons. If we do agree, we will advise what (if any) action we consider it appropriate to take in response. If you are still not satisfied after having contacted us and given us a reasonable time to respond, then we suggest that you contact the Office of the Australian Information Commissioner by:

Phone: 1300 363 992 (local call cost, but calls from mobile and pay phones may incur higher charges). If calling from overseas:+61 2 9284 9749

TTY: 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls)

TIS: Translating and Interpreting Service: 131 450 (If you don’t speak English or English is your second language and you need assistance and ask for the Office of the Australian Information Commissioner)

Post: GPO Box 2999 Canberra ACT 2601

Fax: +61 2 9284 9666

Email: enquiries@oaic.gov.au

Collection statement for Patternmakers website

When visiting Patternmakers’ web site, the site server makes a record of the visit and logs the following information for statistical and administrative purposes:

the user’s server address – to consider the users who use the site regularly and tailor the site to their interests and requirements;
the date and time of the visit to the site – this is important for identifying the website’s busy times and ensuring maintenance on the site is conducted outside these periods;
pages accessed and documents downloaded – this indicates to Patternmakers which pages or documents are most important to users and also helps identify important information that may be difficult to find;
duration of the visit – this indicates to us how interesting and informative Patternmakers site is to candidates; the type of browser used – this is important for browser specific coding
In order to optimise Patternmakers web site and better understand it’s usage, we collect the visiting domain name or IP address, Computer Operating System, Browser Type and Screen Resolution

A cookie is a piece of information that an Internet web site sends to your browser when you access information at that site. Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). The Patternmakers web site does not use persistent cookies. Upon closing your browser the session cookie set by this web site is destroyed and no Personal Information is maintained which might identify you should you visit our web site at a later date.

Terms and conditions for the Audience Outlook Monitor August 2023 Prize Draw

Eligibility

Entry is open to anyone over 16 who has completed the August 2023 Phase (Phase 9) Audience Outlook Monitor survey.

Employees, immediate family members of employees, and employees of any company associated with the Audience Outlook Monitor are ineligible to enter. This includes the research organisations, supporting partners and participating arts and culture organisations.

Entry

The Promotion commences at 01:00AM AEST 2/8/2023 and entries close at 11:59PM AEST 6/8/2023 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered via SendinBlue (EU) at www.sendinblue.com.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$1,000. This includes 5 x $200 Mastercard e-gift cards.

The winners will be randomly selected at 12:00pm AEDT on 8/8/2023 at 223 Liverpool Street, Darlinghurst NSW 2010.

Winners will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

Patternmakers 28/4/22 Patternmakers 28/4/22

A manifesto on the power of evidence

Without evidence, we are flying blind. In this post we share the Patternmakers manifesto on the power of evidence.

We believe that the difference between those who are serious about their cause, and those who aren’t, is evidence.

When we take the time to examine the evidence, and rigorously reflect, we see more clearly what we need to do. We understand opportunities with greater clarity, we prioritise more effectively. We prioritise based on what truly matters - not whim. And we build consensus with stakeholders more quickly.

Without evidence, we are flying blind.

I believe that the difference between those who are serious about their cause, and those who aren’t, is evidence.

If we don’t marshall evidence behind our vision, we are missing a trick, because evidence makes everything easier.

It makes our arguments stronger, it proves why we are needed and it makes the case for what we want to do.

When we take the time to examine the evidence, and rigorously reflect, we see more clearly what we need to do.

We understand opportunities with greater clarity, we prioritise more effectively. We prioritise based on what truly matters - not whim.

We create products that aren’t good - they are great. And we know they’re great because we have the evidence.

In fact, having the evidence means it’s not just us with the knowledge we are great, it’s our stakeholders, our funders, our partners and future partners.

In this day and age, it’s not enough to do good work. The story of that work needs to be told to the people that matter.

It needs to be shared, so its influence can spread. So others can learn from us, and so we can make a difference in a bigger way.

Good evidence helps us reduce subjective views of our work.

Mitigate risk.

Build consensus.

If a good idea is tested, examined, piloted, it’s not just a good idea any more, it’s a great cause ready for investment.

Examining evidence is how we keep improving, growing, learning.

It’s how we future-proof our organisations.

If we’re working on something we really believe in, I believe it’s our duty to take it seriously and give ourselves the best chance of success.

Without an evidence base around our work, we’re flying blind.

Taking pot shots in the dark and hoping we hit something.

As we look around the world at the issues we face, it’s clear the stakes are high. Too high to do nothing.

I’m passionate about this because I’ve seen the difference evidence can make (read more about our backstory) and at Patternmakers it’s what we do every day.

I’d love to know what you see as the power of evidence!

About the Author

Tandi Palmer Williams
Managing Director

Head geek and leader of Patternmakers.

Privacy Collection Statement for Dementia Australia Survey Participants

This page lets you know about the Dementia Australia survey and what information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

About the study

Dementia Australia is working on improving its websites. They have a number of different websites for different purposes and this research is designed to find out how they could work better in future.

This survey is for people living with dementia, their families and friends, healthcare workers and members of the community. We want to hear from people from all backgrounds.

This survey is being delivered by Dementia Australia’s research partner for this study, Patternmakers Pty Ltd (Australia, ABN 97 627 469 649). Patternmakers is a research agency based in Sydney, Australia. It specialises in research related to culture, creativity and community. You can read more about its work here.

Participating is completely optional. Your survey responses will be anonymous and confidential.

Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

The survey will ask about your views on Dementia Australia’s websites. To help interpret responses, the survey will also as you some questions about your demographic and health information, however it will not as for any personally-identifiable information like your name or email address.

Your survey responses will be anonymous.

The survey is set up to stop the storage of any type of identifying information like Geodata, IP address, and email invite data.

If the survey is anonymous, how will I enter the prize draw?

At the end of the survey, you will be given the option to go in the draw to win a prize. Running a prize helps us motivate participation and hear from a range of people.

Your email address will be stored separately from your survey response, so your survey responses will remain anonymous.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our company’s overall Privacy Policy.

Questions

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us immediately using the following contact details:

Jodie Bombardier, Operations Manager: info@thepatternmakers.com.au

Patternmakers 2/11/21 Patternmakers 2/11/21

Join the Culture Panel

The Culture Panel makes it easier for arts organisations to gather useful data from audiences when they need to.

It’s an easy way for you to offer support to organisations that need your help!

Will you join Australia’s network of audiences dedicated to culture, creativity and community research?

If you’re willing to participate in research once in a while, The Culture Panel is for you.

JOIN NOW

FAQ

How often do I need to be available?

We’ll never contact you more than once a month. You can participate as much or as little as you like. You can also opt-out at any time.

Who runs The Culture Panel and who is it for?

The Culture Panel is administered by Patternmakers on behalf of Australian arts, culture and community organisations. It is used in Australia for studies such as the Audience Outlook Monitor ‘Pulse Check’ research.

It’s also used for research about new ideas and concepts for arts, culture and community experiences.

What are the benefits to me?

Support good causes that are doing good work in communities across Australia
Ensure culture and community organisations make the right decisions for the public
Hear about the latest programs and innovations in the arts and culture sector
Access benefits and incentives (see more below).

Am I eligible?

To join The Culture panel, you must have attended a cultural venue or event in the past 3 years.
Cultural venues and events include museums, galleries, festivals, performing arts events, art classes, community development projects and artist talks
You must be 16 years or over
You must reside in Australia.

What’s involved exactly?

When you join, you’re invited to provide your email address, identify which state/territory you live in and let us know your age range so we can send you opportunties that are right for you
From time to time (no more than once a month) you may be sent an email invitation to participate in research, such as surveys and focus groups
When you receive an invitation, you can decide whether to participate or not
At any time, you can click ‘unsubscribe’ at the bottom of any email to leave the panel.

What kind of incentives are offered?

The incentives vary from project to project. For short surveys, you may be invited to enter a prize draw, for the chance to win a gift voucher. For participating in a focus group or interview, we usually offer all participants a cash-equivalent incentive (around $1 per minute). Read more about our incentive policy here.

Who has access to the database?

This Culture Panel is maintained by research agency Patternmakers Pty Ltd, on behalf of cultural organisations.
It exists solely for research in the public interest, on topics related to culture, creativity and community.
It is used for studies such as the Audience Outlook Monitor Pulse Check research.
Participant email addresses will only be used for research invitation emails.
The database is administered via Brevo (EU) and all personal data is stored in line with Patternmakers Privacy Policy.

What kinds of projects will I be invited to participate in?

The Culture Panel is used for national audience studies such as the Audience Outlook Monitor Pulse Check research – which started during the pandemic and has continued as a nationwide study on audience sentiment.

We also approach Panel members to complete short surveys or participate in focus groups helping arts organisations design future exhibitions, programs or marketing campaigns.

How can I find out more?

For any questions, please contact our team on info@thepatternmakers.com.au.

Good causes rely on good data. Join The Culture Panel and start sharing your views on Australian art, culture and community life.

JOIN NOW

Image Credit: Samuel Graves, Adelaide Fringe Festival 2023. Courtesy of Adelaide Fringe.

Example past projects

Featured

Visitor Research for ACMI

Patternmakers is working with ACMI to provide insight into visitor motivations, behaviour and barriers.

Audience Outlook Monitor — 2023

Patternmakers leads a major tracking study of audiences in partnership with US research agency WolfBrown.

Audience Research for the Australian Chamber Orchestra

Patternmakers is working with Australian Chamber Orchestra (ACO) to inform a community focussed and diversified audience development strategy.

Patternmakers 15/9/21 Patternmakers 15/9/21

Privacy Collection Statement and Information for Participants

The Audience Outlook Monitor is being delivered in Australia as a collaboration between arts and culture organisations, and two research organisations, Wolf Brown (USA) and Patternmakers (Aus).

About the study

The Audience Outlook Monitor is designed to help artists and cultural organisations adapt to the needs of audiences, in the context of changing conditions presented by the COVID-19 pandemic.

The Audience Outlook Monitor is being delivered with support from the Australia Council for the Arts, Creative Victoria, Create NSW, Department of the Premier and Cabinet (Arts SA) and DLGSC (WA). It is being delivered in collaboration with arts and culture organisations across Australia, who are deploying the survey with a sample of their audience. The results are then being aggregated to provide a national picture of audiences.

Participating is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

What personal information about you will be collected?

At no point, will Alchemer ask for your name, phone number or email address. However, like many websites, the software does track your IP address.

Please note that at the end of the survey, you will be given the option to go in the draw to win a prize. If you click next, you will be taken to a separate, and secure platform Checkbox Survey at www.checkbox.com, where you will have the option to enter the draw by providing your email address. You will also be asked if you are open to participating in further research on this topic, as the researchers, Patternmakers, maintain an Audience Outlook database, which you can join to participate in future audience research projects.

Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. This is being administered via Checkbox Survey and MailChimp (US), which comply with the Australian Privacy Act. You can read more about their privacy policies here; Checkbox Survey (Australia) and MailChimp (US). Your email address will only ever be used for research, and will never be used, or sold, for any other purpose.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

Who will Patternmakers disclose your personal information to?

In the course of conducting our research we may rely on third party service providers to host or store the data we collect who are located overseas. The names and locations of those suppliers are:

Alchemer LLC, based in the U.S.

WolfBrown LLC, based in the U.S.

MailChimp, The Rocket Science Group LLC, based in the U.S.

Microsoft, based in the U.S.

Checkbox Survey, based in the U.S., data stored on servers hosted in Australia.

Openness

Questions and complaints

Jodie Bombardier, Operations Manager: info@thepatternmakers.com.au

Phone: 1300 363 992 (local call cost, but calls from mobile and pay phones may incur higher charges). If calling from overseas:+61 2 9284 9749

TTY: 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls)

Post: GPO Box 2999 Canberra ACT 2601

Fax: +61 2 9284 9666

Email: enquiries@oaic.gov.au

Collection statement for Patternmakers website

When visiting Patternmakers’ web site, the site server makes a record of the visit and logs the following information for statistical and administrative purposes:

the user’s server address – to consider the users who use the site regularly and tailor the site to their interests and requirements;
the date and time of the visit to the site – this is important for identifying the website’s busy times and ensuring maintenance on the site is conducted outside these periods;
pages accessed and documents downloaded – this indicates to Patternmakers which pages or documents are most important to users and also helps identify important information that may be difficult to find;
duration of the visit – this indicates to us how interesting and informative Patternmakers site is to candidates; the type of browser used – this is important for browser specific coding
In order to optimise Patternmakers web site and better understand it’s usage, we collect the visiting domain name or IP address, Computer Operating System, Browser Type and Screen Resolution

Terms and conditions for the Audience Outlook Monitor March 2022 Prize Draw

Eligibility

Entry is open to anyone over 18 who has completed the Phase 7 Audience Outlook Monitor survey in March 2022.

Entry

The Promotion commences at 01:00AM AEDT 9/3/2022 and entries close at 11:59PM AEDT 13/3/2022 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered via Checkbox Survey at www.checkbox.com.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$1,000. This includes 5 x $200 Mastercard e-gift cards.

The winners will be randomly selected at 12:00pm AEDT on 15/3/2022 at 223 Liverpool Street, Darlinghurst NSW 2010.

Winners will be notified by phone/email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

Patternmakers 18/2/21 Patternmakers 18/2/21

Join Patternmakers

We are looking for a talented junior Research Analyst or Trainee to join the small but mighty Patternmakers team to support our research and consultancy projects.

Join a friendly team committed to making a positive change in the culture, creative and community sectors.

We would love to meet an outstanding student or recent graduate with a friendly approach who is keen to get their teeth into challenging projects for government agencies, cultural institutions and charities.

Research Analyst/Trainee

We are looking for a talented junior Research Analyst or Trainee to join the small but mighty Patternmakers team to support our research and consultancy projects.

Join a friendly team committed to making a positive change in the culture, creative and community sectors

Flexible contract: Work from home (approximately 3 days per week) from anywhere in Australia
Learn on the job and get trained in qualitative and quantitative research methodologies

Responsibilities and Duties

- What you will be doing -

You will be working closely with the research team to support the successful delivery of projects. Your jobs and responsibilities will include:

Undertake project-related tasks including transcribing interviews, entering & coding data and programming and testing surveys
Undertaking administrative tasks such as scheduling interviews, coordinating payments and general project administration
Assisting with business proposals and project reports, including proofing and formatting of Word documents & PowerPoint presentations, preparing graphs using Excel data and collating documents for publication
Analysing quantitative and qualitative data for client projects, and drafting reports
Supporting the research team including diary management, travel bookings, electronic filing and system management
Working with other team members and collaborating on key administration, content and communications tasks
Problem solving and troubleshooting miscellaneous issues as they arise.

The role is flexible and can be undertaken independently from your own home or workspace. The role includes regular client project meetings, research team meetings, as well as weekly Patternmakers team meetings.

Our clients are located across Australia and all meetings normally occur via videoconference. The role may occasionally involve overnight interstate travel (although this has reduced due to COVID-19 travel restrictions).

Qualifications and Skills

- What we are looking for -

Very strong analytical abilities – asking questions and identifying insights and solutions from information
Excellent communication skills and an ability to write and speak about complex topics in plain English
A friendly, positive, professional approach when dealing with clients and a can-do attitude when taking on a range of tasks
Highly organised with strong time management skills and the ability to work independently from home
Attention to detail and ability to check documents for errors and ensure accuracy and quality
An ability to multitask and work flexibly under tight timelines. This may include some work in early mornings or late nights to meet deadlines.

- Prior experience -

This is an entry level position and you do not need an extensive work history, though some experience in professional settings is desirable.
Working knowledge of the following systems is desirable; Microsoft Office (Outlook, PowerPoint, Word and Excel), Survey Gizmo/Alchemer (or any survey software), MailChimp, Canva and Squarespace, but training will be provided.
You will have a Bachelor Degree (or soon be graduating), with a focus on either:
- Business/commerce i.e. marketing, communications, market research, business analysis, etc
- Social policy i.e. humanities, social sciences, social inquiry, etc.

You will have achieved very strong academic results in the past (either ATAR and/or University).

- Workspace and equipment -

If successful in gaining the role you would be employed on a Casual basis.

You will need your own workspace, laptop computer and internet connection.

You will also be required to maintain a quiet and safe workspace at home that complies with our OH&S working-from-home checklist.

You will be provided with an annual working-from-home allowance which can be used to cover costs of small items such as a laptop stand, ergonomic chair, headset etc.

Benefits and Perks

- What we offer -

We are offering the right candidate a six-month contract, with potential to extend or expand. The contract hours per week are negotiable, however we are anticipating from 15-25 hours per week, ideally spread across four or five days each week. Choose the hours that work for you - morning, noon or night – but availability for meetings during business hours (AEST) is important.

We offer a competitive hourly rate, plus superannuation and we provide the online software applications you require for your role.

We are a fully flexible, mobile team who work from home - and welcome applications from people of all backgrounds.

If you would like to apply for this role please upload your resume and a cover letter on au.indeed.com by 26 February 2021.

About the Author

Tandi Palmer Williams
Managing Director

Tandi is Founder and Managing Director of Patternmakers. She’s an arts research specialist and leader of the agency’s research projects.

Past posts on this blog

Patternmakers 12/12/19 Patternmakers 12/12/19

2019 team highlights

2019 has brought its successes and challenges. In this post, MD Tandi Palmer Williams reflects on the highlights and learnings.

2019 is the last year of the decade, and in many ways it has felt like a coming of age. It’s now my fifth year in business, having started freelancing as a research consultant in 2016, and I’m finally beginning to feel settled - though the learnings just keep coming!

As a team, we’ve achieved so much, but there is still so much work to do! Arts and cultural organisations are lagging behind other not-for-profit sectors in terms of capturing data about their impact, and our fundraising is not yet delivering the rates of return seen in other sectors.

But there is a lot to feel good about too - and one of my big lessons is to pause more, express gratitude and reflect on how far we’ve come. Here are some of our team’s highlights of the year that was 2019.

Audience Research Toolkit released

After two years in development, involving a needs analysis, data collection, co-design workshops, and user testing, Creative Victoria’s Audience Research Toolkit was launched.

Designed to help the small-to-medium creative arts sector conduct ‘DIY‘ research in-house, we developed the toolkit’s tools, templates and guidance for surveys, focus groups and data analytics.

I spoke with artsHub about the toolkit and how it can help creative arts organisations develop audiences and build engagement.

Visit the toolkit at www.creative.vic.gov.au/toolkit

GENEXT report published

We were delighted to see our research for the Museum of Contemporary Art Australia (MCA) published as a report, ‘By young people, for young people: A report on the impact of GENEXT at the MCA’.

The research found that by empowering a committee of teenagers to program regular festival-style museum ‘take-overs’, the institution has created a safe space for young people to express themselves. It has also led to audience development: past participants in GENEXT are more likely to attend the MCA, make art themselves, buy works of art and donate to arts organisations.

The research was reported in the Sydney Morning Herald in September.

Speaking about audience development

In August I was thrilled to co-present at Performing Arts Connections in QLD with our client, Rebecca Bennell from The Cube Wodonga. We talked about Actioning Change: converting research to reality in regional venues.

Since working together on an audience development plan in 2017, The Cube has gone on to grow ticket sales, increase membership income and diversify their audience. Rebecca shared what has worked, and what hasn’t, and I spoke about the lessons for audience development.

It’s been a real honour to work in partnership in this way and see what a great team can do with research.

Presenting at Culture 2.0 in St Petersburg

In November I was invited to speak on a panel as a part of the St Petersburg International Cultural Forum. The subject was where the world is heading, and how cultural institutions are innovating in relation to global trends.

It was an honour to be one of the only Australians at the event, but it was challenging too! Speaking to a foreign audience, with live translation in Russian and Chinese, it really put my speaking skills to the test, in a good way!

It also forced me to ‘zoom out’ on our work and put it in the context of global issues. I spoke about how Australian cultural institutions are delivering public value and contributing to topics like climate change, diversity and migration, and youth mental health.

On stage at Culture 2.0 in St Petersburg. Image credit:

Working with a team of legends

One of the highlights of this year, and of my life generally, has been working with a team of super bright, incredibly talented and supportive people.

Our newest team member Bianca Mulet is our rising star, creating sharp insights from all kinds of data. Dr Catherine Davis has brought sociology to our team, which we have all learned so much from, and Jodie Bombardier our Operations Manager connects all the dots behind the scenes to make everything flow!

In 2020, we’re looking forward to having Aurora Nowosad back after her baby break, and farewelling Catherine as she takes on new challenges. It’s such an honour to work with these stars and I’m incredibly grateful for their support and commitment to our vision.

There are many, many more highlights - but I’ll leave it there for this year. The working year is not quite done and there are deadlines to be hit, presents to wrap and sparkling wine to drink!

Over summer, I’ll be sharing some predictions for 2020, and how we can continue working together to grow culture, creativity and community.

See you then!

About the Author

Tandi Palmer Williams
Managing Director

Patternmakers’ Founder and Managing Director Tandi Palmer Williams is an experienced consultant and arts and culture research specialist.

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Patternmakers policy on research incentives

At Patternmakers, we use incentives to motivate participation in our research projects. This page explains why we use incentives and what we consider in designing appropriate incentives. It also explains how we distribute them to participants.

At Patternmakers, we use incentives for participants who take part in our research projects. This page explains why we use incentives and what we consider in designing appropriate incentives.

What are incentives?

Incentives can take a number of forms, such as cash, a gift card or gift such as movie tickets. In line with industry practice, incentives are usually given to all participants who attend focus groups. For surveys, usual industry practice is to run a Prize Draw, whereby all respondents have a chance to win a prize.

We govern our use of incentives by the Australian Market and Social Research Society (AMSRS), and relevant State/Territory guidelines on prize draws.

Why we use incentives?

At Patternmakers we use incentives for two reasons.

Firstly, they are used to motivate participation and ensure the best possible response rate in surveys and attendance for focus groups. Administering research processes involves significant investment of time and money, and we want to make sure we maximise participation and hear from as many people as possible.

Secondly, we use incentives to motivate people who aren’t engaged with the subject organisation for the research topic. Research has shown that using incentives helps reduce bias by motivating a broad range of people to participate.

In our experience, a lack of incentive for participants results in poor levels of attendance, and skewed participation, leading to inefficiencies in our overall research project. Not using incentives can affect the robustness of the data collected.

As a research agency, it is our job to ensure we achieve target response rates for the highest level of rigour possible. When working with clients, we will always negotiate the nature of the incentive to align with the organisation’s model.

How do cash incentives work?

If you have signed up to participate in a focus group with a cash incentive, the incentive will be paid on the day, at the conclusion of the group.

The facilitator will distribute the incentives to all participants present on the night. If you cannot make it on the day, unfortunately we cannot pay the incentive.

How do Prize Draws work?

If you have completed a survey with a prize draw, you will be asked to provide your name and contact details at the end of the survey. These details are confidential and will not be connected with your survey responses, unless you give your explicit permission.

At the end of the survey, you will also be able to read the terms of the draw, including what date the prize will be drawn and how the winner will be contacted.

We select the winner using a random number generator. The winner is then contacted by email. If we do not hear back from with winner within two weeks, we will select another winner.

You can read more about the AMSRS Guideline on Incentives for Participation in Market and Social Research here:

https://www.amsrs.com.au/documents/item/1935

About the Author

Tandi Palmer Williams
Managing Director

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