About the study

Visitor research is being carried out at ACMI by Patternmakers and Milicante Consulting to ensure the museum is delivering the best experiences it can.

Participation is completely optional, and results will only be viewed in aggregate. Your survey responses will be treated as anonymous and confidential. Below, you can read the privacy collection statement for the study.

Privacy collection statement

Introduction

Both Patternmakers and our fieldwork partner, Milicante Consulting, respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). As an Australian research organisation, Patternmakers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This page lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you.

What personal information about you will be collected?

The survey will ask about your views on ACMI and it’s exhibitions and events. To help interpret responses, the survey will also collect some demographic information. If you prefer not to answer demographic questions, you can select ‘Prefer not to say’.

This data will be collected via Web Survey Creator, an Australian online survey platform. All of your information, including any personally identifiable information, will be collected on servers located in Australia.

Please note that at the end of the survey, you will be given the option to go in the draw for the chance to win a prize. If you click next, you will be taken to a separate survey hosted on Web Survey Creator, where you will have the option to enter the draw by providing your email address and name. You will also be asked if you are open to participating in further research on this topic. If you indicate that you are interested, Patternmakers will collect your email address, name and postcode for the purpose of contacting you for other research opportunities, such as paid focus groups.

By selecting ‘yes’ you are indicating that you acknowledge the statement and consent to this Privacy Collection Statement. Your email address will be stored separately from your survey response, so your responses will remain anonymous and confidential. Your email address will only ever be used for research.

What are the purposes for which Patternmakers use, handle and disclose your personal information?

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with our Privacy Policy. We will not use or disclose your personally identifiable information provided for research for the purpose of advertising, promotions or direct marketing activities.

If you have participated in our research, we will only re-contact you if you were informed of this, opt-ed in, or we have valid reasons to believe a genuine research concern warrants such re-contact. You can opt-out or unsubscribe at any time.

Who will Patternmakers disclose your personal information to?

We will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order. 

In the course of conducting our research we may rely on third party service providers to host or store the data we collect, who may be located overseas. The names and locations of those suppliers are:

Microsoft, based in the U.S.

Web Survey Creator, based in Australia.

Milicante Consulting, based in Australia.

Mailchimp, The Rocket Science Group LLC, based in the U.S.

We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with relevant privacy regulations in their jurisdiction, as well as this Privacy Policy.

Questions and complaints

If you have any questions about this Privacy Collection Statement or our Privacy Policy then we ask that you contact us using the following contact details:

Sara Mason, Manager, Business Operations: info@thepatternmakers.com.au

Terms and conditions for the ACMI Visitor Research 23/24 Prize Draw.

Eligibility

Entry is open to anyone over 16 who has completed the ACMI Visitor Research Survey from August 2023 to June 2024.

Employees, immediate family members of employees, and employees of any company associated with ACMI are ineligible to enter. This includes the research organisation, fieldwork contractor and supporting partners.

Entry

The Promotion commences at 01:00AM AEDT 1/08/2023 and entries close at 11:59PM AEDT 30/06/2024 (Promotion Period).

To enter, Eligible Entrants must provide their email address at the end of the survey during the Promotion Period. The prize draw is being administered by Patternmakers via Web Survey Creator at https://www.websurveycreator.com/.

Only one entry per person.

Winning and prize conditions

The total value of the prize draw is AUD$500. This includes 1x $500 Apple e-gift card.

The winners will be randomly selected at 12:00pm AEDT on 01/07/2024 at 223 Liverpool Street, Darlinghurst NSW 2010.

The prize draw is organised by Patternmakers and winners will be notified by email within two (2) business days of the draw and prizes must be claimed within seven days after notification.

If there are any unclaimed or unwanted prizes within seven days, a subsequent prize draw will be conducted seven days later, at the same time and place as the original draw. Draws will be repeated as needed until a winner accepts the prize.